Cancellation & Refund Policy

1. Policy Overview

This Cancellation & Refund Policy ("Policy") governs all purchases made on the Ioticlab platform. By purchasing any course, subscription, or service from Ioticlab, you acknowledge that you have read, understood, and agree to be bound by this Policy.

All sales are final. Once a payment is processed and you receive access to a course, no cancellations or refunds will be provided, regardless of:

• Your level of satisfaction with the course content
• Technical difficulties you may encounter
• Changes in your personal circumstances
• Your inability to complete the course
• Accidental purchases
• Duplicate purchases
• Any other reason

2. No Cancellation Policy

Course purchases cannot be cancelled once payment has been processed and course access has been granted. This policy applies to:

• Individual course purchases
• Course bundles or packages
• Subscription-based access
• Any other paid services or products

Once you complete a purchase, you immediately receive access to the course content, and the transaction is considered final.

3. No Refund Policy

We do not provide refunds for any purchases made on our platform. This includes, but is not limited to:

• Full refunds for any reason
• Partial refunds for unused portions of courses
• Refunds for technical issues (we will work to resolve technical problems)
• Refunds for dissatisfaction with course content
• Refunds for accidental purchases
• Refunds for duplicate purchases
• Refunds for changes in personal circumstances
• Refunds for inability to access courses due to user error

By completing a purchase, you acknowledge that you have carefully reviewed the course description, preview materials (if available), and requirements, and you understand that the purchase is non-refundable.

4. Before You Purchase

To ensure you make an informed decision, we strongly recommend that you:

• Read the complete course description and learning objectives
• Review any available course previews or sample content
• Check the course requirements and prerequisites
• Verify that your device and internet connection meet the technical requirements
• Contact our support team if you have any questions before purchasing
• Ensure you have sufficient time to complete the course

Our support team is available to answer any questions you may have before making a purchase. Please contact us at support@ioticlab.com if you need assistance.

5. Technical Support

While we do not offer refunds, we are committed to providing excellent technical support. If you experience any technical issues accessing or using our courses, please contact our support team immediately. We will work diligently to resolve any technical problems you encounter.

Technical support is available for:

• Account access issues
• Course playback problems
• Download or streaming issues
• Platform navigation assistance
• General technical troubleshooting

6. Payment Processing

All payments are processed securely through our payment gateway partners. Once a payment is successfully processed:

• The transaction is immediately finalized
• Course access is granted automatically
• The purchase cannot be reversed
• No refunds will be issued

If you experience any issues with payment processing, please contact our support team or your payment provider immediately.

7. Course Access

Upon successful payment, you will receive immediate and lifetime access to the purchased course(s), subject to:

• The continued operation of the Ioticlab platform
• Your compliance with our Terms & Conditions
• Maintenance of your account in good standing

Course access is granted to the account used for purchase and cannot be transferred to another account or person.

8. Exceptions

There are no exceptions to this policy. This policy applies uniformly to all users and all purchases, regardless of:

• User location or jurisdiction
• Payment method used
• Course type or price
• Time since purchase
• Course completion status
• Any other factor

9. Dispute Resolution

If you have concerns about a purchase, we encourage you to contact our support team. While we cannot provide refunds, we are committed to:

• Addressing technical issues promptly
• Providing assistance with course access
• Answering questions about course content
• Working to ensure your satisfaction with our platform

For payment disputes, please contact your payment provider or financial institution. Ioticlab is not responsible for disputes between you and your payment provider.

10. Changes to This Policy

We reserve the right to modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our platform after any changes constitutes acceptance of the updated policy.

However, any purchases made before a policy change will be governed by the policy in effect at the time of purchase.

11. Acknowledgment

By purchasing any course, subscription, or service from Ioticlab, you acknowledge that:

• You have read and understood this Cancellation & Refund Policy
• You understand that all purchases are final and non-refundable
• You have reviewed the course information before purchasing
• You agree to be bound by this policy
• You will not request refunds or cancellations

12. Contact Us

If you have any questions about this Cancellation & Refund Policy, please contact us: